We want you to be completely satisfied with your purchase from eibhc . If you’re not happy with your order, we’re here to help.
2. Eligibility
You may return items within 30 days of the purchase date.
Items must be unused, in their original packaging, and in the same condition as when received.
3. How to Initiate a Return
Contact our customer support team at [Customer Support Email] to request a Return Merchandise Authorization (RMA) number.
Include the RMA number, a copy of your original invoice, and the reason for the return with your package.
4. Return Shipping
Customers are responsible for return shipping costs.
We recommend using a trackable and insured shipping method.
5. Refunds
Refunds will be processed within [number] business days after we receive your returned items.
Refunds will be issued to the original payment method used for the purchase.
6. Exchanges
If you received a damaged or defective item, we’ll replace it. Contact us within 7 days of receiving your order to initiate an exchange.
7. Cancellations
If you wish to cancel your order, please contact us as soon as possible. If your order has not shipped, we’ll process the cancellation and issue a refund.
8. Contact Us
If you have questions or need assistance with returns and refunds, please reach out to our customer support team at Customer Support Phone Number
